S&P News, Market Insights, and More...
September 28, 2022

Customer Retention Strategy FAQs

As a follow-up to our post, Nine Customer Retention Strategies to Drive Loyalty, we thought we’d share some answers to the most common questions surrounding customer retention. You’ll be happy to learn even the most effective strategies are quite simple to execute! Q: What are examples of customer retention strategies? […]
January 18, 2022

Building Trust and Driving Customer Retention for Your E-Commerce Business

When it comes to online shopping, consumers value trust above all else!  As consumers continue to embrace e-commerce channels to shop for everything from groceries and household items to clothing, gifts, and virtually everything in between, and established retailers and start-ups compete for market share, building trust has become paramount […]