Three Trends to Adopt for Customer Experience Success This Holiday Season

Retailers nationwide are vying for their piece of the holiday spending pie! While each faces unique competition from businesses and brands like them, most compete against Amazon.com.

My TotalRetail recently discussed how retailers must “embrace technology and better adapt to ever-evolving consumer behavior changes” and shared three data-driven trends to adopt for a successful customer experience this holiday season.

We invite you to read about them and wish you all the success this holiday shopping season and beyond!