You have questions, we have answers! We have compiled the following FAQs to answer the most common questions we receive. If you don’t find what you’re looking for here though, please don’t hesitate to Frequently Asked Questions

Our answers to the most commonly asked questions.

How do I go about getting a quote or pricing from your firm?
Let's Collaborate! We are a wholesale B2B Trade Printer, meaning we do not sell directly to the general public. Our agile system seamlessly integrates with e-Commerce websites to enable their customers to order directly from their site and we handle the rest! Interested partners are invited to submit your information so we can accurately understand your current business model and needs. If you’re an artist or in the early stages of becoming a new e-Commerce store, please share as much information as you can so we can evaluate how best we can support you. We also invite you to contact our Business Development Manager to discuss your specific needs.
What resolution do graphics files need to be?

We request you to send your artwork over to us at the following resolutions, based on product type:

1) Poster Designs: Please submit in either a Vector PDF (preferred) or a JPG (300 dpi) format.

2) Sticker Art Files: Please submit as a transparent PNG file at 200dpi, in PNG24(32) format. Files not @ 200dpi will be treated as-if they are 200dpi, so a 100x100px image will be handled as ½“ regardless of dpi specified in file.

Maximum artwork size is 2 5/8” x 3 5/8” (or 525 x 725 pixels). Artwork may be provided landscape or portrait (525 x 725 or 725 x 525 pixels).

Artwork submitted in larger formats will be scaled to fit within the specified maximum size.

3) Gift Wrapping Paper: Please submit gift wrap designs in either a vector PDF file format (preferred) or a JPG (200 dpi) format. Design images must be in a tiled (repeatable) pattern. The “repeat” match is the responsibility of the client. We will check all artwork to insure tiles match prior to printing!

Can I send you artwork that I downloaded from the Internet?
Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Please avoid submitting these graphics as they will appear pixilated (grainy) and blocky when printed.
I never know whether to save my graphics file in RGB or CMYK mode. Does it matter?

When possible, please save all artwork in RGB mode, not CMYK mode. Images saved in CMYK mode tend to have a restricted Gamut and won't match screen colors. If you are unable to save your image in CYMK mode, please let us know and we will do our best to assist you.

When designing black backgrounds used in a graphic elements, to be embedded into a document, please make sure to use RGB Black rather than a CMYK – Black-only option. The RGB Black prints in a darker, richer black which looks much better on the final print.

Does your firm send proofs prior to printing?
Our printing facility is fully–automated to ensure the maximum efficiency to print and ship thousands of one-off product units each day. Due to our specific workflows, we are unable to offer proofs. All artwork should be submitted to us print ready. If you carefully inspecting your own artwork or designer’s proof before sending us your art file, we assure you will receive an accurate, flawless delivery of your print job on the first run.
Why do the printed colors look different from the colors on my screen?

In short, printers and monitors produce colors in different ways.

Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model. Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model.

When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop allow you to choose which color will be replaced. Others may not.

What is the Pantone Matching System (PMS)?
The Pantone Matching System (PMS) is a color reproduction standard in which colors across the spectrum are each identified by a unique, independent number. Our printing systems are calibrated using Onyx’s industry-recognized G7 Color and Media Profiling software and RIP standards. If you use PMS colors in your artwork, our systems are accurately profiled to precisely match colors and maintain color consistency throughout the printing process.
Is white considered a printing color?
Not typically. Because white is the default color of paper used in posters and gift wrap medias, as well as the vinyl used in our stickers, it is simply recognized as the absence of any ink. However, when we print clear transparent stickers, white ink is required and applied where the text or graphics requires it.
Once I submit the documents, how long does it take to finish my job?
Stickers and posters are generally produced and shipped within 24-48 hours from the receipt of order. Short-run and customized gift wrapping paper is printed and shipped in under four business days.
What forms of payment do you accept?
We accept company checks and all major credit cards. We also offer business accounts. We bill bimonthly, net 30 days. Please contact us to learn more.
Do you offer digital storage?
We do not currently offer any digital art storage for our clients. However, if you would like to discuss an annual agreement for storage of your artwork, please contact us for assistance. We understand some partners may have frequently used artwork or daily/weekly drop ship programs (an example being branded gift wrap designs) and we can provide a list of trusted cloud storage firms we trust and recommend.
What is variable data printing?
Variable data printing utilizes technology for printing documents such that each piece is personalized to the specific recipient. At the most basic level, this means personalizing a name and address. But for real impact, a variable data project might include using a static gift wrap background “tiled design” pattern that can be personalized by adding a different dealer address, names, logos, personalized photos, unique graphics, and/or text content that speaks directly to the recipient.
What does personalization mean?
Personalization is another term for variable data. Essentially, technology for printing documents so each piece is personalized to the specific recipient. Personalizing can be as simple as adding a recipient’s name or photos to different printed rolls of gift wrapping paper. For a more sophisticated level of personalization, an order might include adding unique text or images that vary based on data specific to the recipient, data-driven graphics such as illustrating several different regional dealer’s logos, or store names/addresses on each recipient’s roll of a gift wrap.
Does Stickers & Posters offer phone support?
To best serve the needs of our customers, we have found email delivers the clearest, simplest line of communication and is most beneficial to our customers. We are dedicated to replying to all inquiries and invite you to ask us anything! We typically reply to all email inquiries within three hours (during normal business hours) and maintain our line of communication until each customer is completely satisfied! Please contact us for assistance!
How long does it take to produce and ship orders?
We print all products on-demand and strive to ship all items in two business days or less.
What are your office hours?
Our office hours are Monday through Friday, from 8AM – 5PM CST. Any questions or concerns submitted during the weekend will be promptly responded to on the following business day.
It’s been 48 hours since I messaged you and I have not yet received a response?
Please check your SPAM folder. We respond to most inquiries in less than three hours but unfortunately, they can land in your SPAM or trash folders. Our business hours are Monday through Friday, 8AM – 5PM CST, so questions and concerns received over the weekend are promptly responded to on the next business day.
The USPS Tracking Number says delivered, but my customer didn’t receive their order. What should I do?

We sincerely apologize if your items were not received. While we take every measure to ensure your products are printed and shipped in a timely manner, we ship via our partners’ preferred shipping partners and have no control over their delivery. If products are not received, we recommend you have your customer check with their neighbors to see if they possibly have the package or check their local post office or courier.

At times, UPS will show a package as delivered but they have delivered it to a local post office to make the final delivery. You can contact UPS or your local post office with the tracking number and they can provide more updates.

Once shipped, all domestic delivery issues become the responsibility of USPS. You may contact them at (800) 275-8777. If you have contacted USPS already and you aren’t getting the support you need, please contact us and we will do our best to assist.

Why isn't my tracking number working?
Tracking numbers often function on domestic orders only. Foreign postal systems rarely update the location of the package in your courier’s systems. If your order is domestic and the tracking number is not working, please contact us so we can verify your items were shipped properly.
How do I cancel my order?
To meet the highest level of delivery efficiency, Stickers And Posters products are printed on-demand. We pull orders 3-4 times per day, beginning 5:00-6:00AM CST, and immediately send to production. If an order is routed over to us after 6:00 PM CST the prior day, if you send us a cancellation email request before 6:00 AM, we will do our best to cancel it. Orders that hit our docket on Saturday or Sunday, or on weekdays between 3:00 -6:00 PM CST, are easier to cancel before printing. When requesting a cancellation, please include the Order Number, SKU, and Customer Ship To as this information helps us locate the order. We literally print thousands upon thousands of items each per day, so finding your order can be like finding a needle in a haystack!, but we try to do our best! If the order has already been printed in production and not yet shipped, please contact us so we can work with you directly to find a solution.
How do I change the shipping address on my order?
If your order has not yet shipped, we can take care of this for you! Please contact us for assistance with your address change. If your order has already been shipped, we encourage you to contact the courier, directly.
In the event of a production error, where do I ship my client’s return?
Typically, there is never a need to return a production error to our facility. In the event an error occurs as the result of an issue with the client artwork or digital file being improperly saved to printable quality, we are issue a credit. Our staff closely monitors products throughout production line, for any potential manufacturing errors caused by a faulty press, ink, or media. If/when we identify an error, we reprint the item. While we do our best to catch any and all production errors, we print thousands upon thousands of items each day and some errors may go unnoticed. If a customer receives another’s item, you get to keep it and we will reprint and reship your original order at no charge. We strive for perfection and closely track our production errors…on average, we log one error per month, 12 per year. We also average printing 3,750,000 items per year. So, our average margin of error is 0.0000032!
What happens if we send you the wrong address for our customer?
The bad news is the sender is responsible for sending us the correct address and therefore responsible to the error. The good news is the package will likely be returned to sender, per the address on the shipping label. If you include your firm’s return address, you will be able to update the address and personally reship the order back out to your client. If our address is set as the return address, we will contact you for an updated address. If the package is not returned to sender, you can process a new order to replace the original.
What level of quality can I expect?

We pride ourselves on delivering the highest quality printed products on the market! Art files sent to us featuring the highest quality image settings in their correct resolution result in the best printed products! Please review the selections here to ensure you are submitting the highest quality files to us.

We guarantee our stickers will not crack, peel, or fade within the first three years.

We also strive to lead in the design the shipping cartons to minimize inherent damages that occur when shipping and delivering posters and gift wrapping paper. It’s the simple things like adding a middle insertion tab in our box sealing that helps by adding a gusseted strength point which prevents the crushing of the carton in the center. We also designed a triangular carton vs a round tube to ship a poster or gift wrap. Why? The extra air space created around the product helps cushion the entire circumference around the round product insert. Another benefit the triangular carton offers is a flat surface. Imagine how much easier it is for delivery drivers to stack these in transit versus round tubes that roll around, fall off shelves, and get thrown around in the back of the truck!

The custom designed envelopes we use to ship our stickers in feature a heavy weight paper that is resistant tearing and prevents abrading the stickers carefully packed inside. It’s also 100% recyclable!

Can posters be printed 2-sided, for hanging in a window
All our glossy and repositionable posters are printed on wide-format printers using roll-fed media. Consequently, an image can only be printed on the front side and the back is white. We have a specialty hybrid latex printer that is capable of printing on two sides of any rigid substrate like a styrene, coroplast sign materials, acrylic, and some varying white chipboard like media substrates. If you’re interested in learning more, please contact us.
How do I know if the image I am selecting is high enough quality to print?
You can learn more about optimal image quality here.
I am an artist with content to sell. How can I become a reseller?

StickersAndPosters.com is a wholesale manufacturer for some of the nation’s leading e-Commerce retailers and we’re always interested in adding exceptional new retailers to our list!

To be considered, prospective new partners must meet the following criteria:

1.) You must have a current physical store front and/or website
2.) You must either have or have applied for a Certificate of Resale or Tax ID. Please send us a copy of your W-9
3.) You must complete all fields on the “I Want to be a Reseller” form.
4.) To create an Artist Reseller account, please click here.
5.) Launch your store and sell your designs printed on our products! Simply click “Make Money,” pick your plan, and create new products. You can be live and selling within minutes!

For more information, please contact Kevin Roalson at 651.403.2634.

I am currently a reseller of StickersAndPosters' products. Are you able to display a list of your current resellers?

StickersAndPosters.com supports both large and smaller resellers across the licensing and branding industry, content resellers, and commercial printers. Our partners offer a variety of unique printed products utilizing their own brands, artists, artwork, and designs. We take pride in working behind the scenes to make their magic come to life and maintain the utmost levels of confidentiality. As such, we neither share information about or resellers or display their names.

We do love seeing how our products get used in the field though and seeing them on the walls of the artist elites! In fact, we can’t get enough of it! Each year, we print millions and millions of sticker designs as well as thousands and thousands of posters and rolls of gift wrap. When displaying yours on social media, we’d love for you tag us or share directly to our Instagram account (@Stickers_and_Posters) and Facebook page (Facebook.com/StickersandPosters). If you have pics of stickers adorning laptops, water bottles, skateboards, skis, luggage, coffee mugs, appliances, toolboxes, old cars, or anywhere else, send them to us and we’ll share the credit with you firm!

For assistance with selling your creations and/or the “How To” behind promoting and selling your designs, contact us! We’d love to help you.

What is a Copyright or Registered Licensed brand?

We request that if you carry a licensed Copyright or Registered Licensed brand and wish for us to print it, you provide a copy of your licensing agreement by email to us prior to submitting any order for manufacture.

It is our policy to expeditiously respond to clear notices of alleged copyright infringement that comply with the United States Digital Millennium Copyright Act (“DMCA”), the text of which can be found at the U.S. Copyright Office website, http://www.copyright.gov.

It is expected that all resellers who work with us will comply with applicable copyright laws. If we receive proper notification of claimed copyright infringement, our response to such notices will include removing or disabling access to material claimed to be the subject of infringing activity and/or terminating the subscriber.

To file a Notice of Infringement with StickersAndPosters.com, you must provide written communication (by email or regular mail) that sets out the information specified in the list below. Please note you will be held liable for damages (including costs and attorney’s fees) if you materially misrepresent that material is infringing your copyright(s). Accordingly, if you are not sure if you are the proper copyright holder or if copyright laws protect the material, we suggest that you first contact a lawyer.

To expedite our ability to process your request, please send a DMCA takedown request using the following format:

1.) Identify with sufficient detail the copyrighted work you believe has been infringed. This includes identification of the web page or specific posts, as opposed to entire sites. Posts must be referenced by either the dates in which they appear or by the permalink of the post. Include the URL to the concerned material infringing your copyright (URL of a website or URL to a post, with title, date, name of the emitter), or link to initial post with sufficient data to find it.
2.) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled. Please include information reasonably sufficient to help us locate the material.
3.) Information reasonably sufficient to permit StickersAndPosters.com to contact the complaining party, such as an address, telephone number, and, if available, an email address at which the complaining party may be contacted.
4.) The following statement: “I have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.”
5.) The following statement: “I swear, under penalty of perjury, that the information in the notification is accurate, and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”
6.) Sign the document with either your physical or electronic signature
7.) Send the written communication to:
StickersANDposters.com
Attn: DMCA Complaints
512 Geneseo Street
Storm Lake, IA 50588

How much can I charge for your printed products?
That’s entirely up to you! We’re only the manufacturer. However, when determining pricing, we advise you complete a proper due diligence and research the other e-Commerce resellers to get an idea what products are selling for. Then reach out and fill out the Become a Reseller form. Upon our receipt and review, we will then share our wholesale pricing options so you may complete your business plan. Our on-demand printing offers a number of benefits including you do not have to invest in any inventory! This is the Power of ONE! By partnering with us, you longer have to guess which designs will sell through best or purchase and manage the inventory needed to fulfill these “orders.” This not only eliminates the costs associated with carrying inventory but also enables you the opportunity to give life to every one of your designs, expanding your product offerings and potential earnings! You don’t pay us until someone pays you and we don’t print products until completed orders are received. It’s a pretty safe way to go into business, right?!
I want to order products to sell in my brick and mortar store. Do you offer bulk discounts?
Absolutely! In addition to one-offs and on-demand printing, we offer bulk orders and can ship them directly to your firm’s warehouse or storefront. To learn more, please contact us.
I’m interested in setting up drop ship agreement with Stickers & Posters, where you print my products and I sell them on my own site. Is this possible?
It’s not only possible, it’s our specialty! If you have any specific product specifications or wish to receive some estimates, please contact us.
How can I work for Stickers & Posters?
We are located in Storm Lake, Iowa, and occasionally have open positions! If you currently live in the region or are contemplating a move, please send us a quick note describing your skillset to inquire about open positions. We’d love to hear from you!
What file formats do you accept?
We accept all standard artwork formats. JPG’s, PNG’s, .eps, tiff, PDF’s . While we accept all standard artwork formats, we recommend uploading vector artwork when possible. Otherwise, we recommend that your artwork be at least 300 pixels per inch.
We’d love to share some pictures from our clients’ unique end-user moments using Stickers and Poster displays? Do you accept?
YES! And we hoped someone would ask!! We welcome image submissions and request you include the customer’s first name, location where they live or photographed the display, and any other pertinent information or detail. Contact us here.
How can I make money by spreading the word about Stickers & Posters?
The easiest way to make money is to Become a Reseller!
I heard someone gets a free Stickers & Posters product every week, just by sharing Stickers & Posters products or picture on your blog. Is this true? If so, how does it work?
This is 100% true! To learn more, contact us!
Do the Inks used to print Gift Wrap contain Sulfer?
NO, the PWXL inks used in the production of our gift wrapping paper does not contain any sulfur.
Are the Products you produce CA Proposition 65 Compliant?

Based on scientific exposure assessments of representative parts and products, we expect that any exposure to CA Proposition 65 listed substances in our consumer and business products to be well below levels determined by the State of California to be safe. Accordingly, a CA Proposition 65 label is not required.

Click to download CA Prop 65 Declaration