E-commerce is constantly evolving and now more than ever, merchants are creating and/or improving their e-commerce websites and businesses to meet customers where they are.

BigCommerce recently shared the biggest trends affecting e-commerce retailers in the coming months and years. 

1. AR enhances the reality of online shopping.
2. There will be a growing volume of voice search.
3. AI helps shops learn about shoppers.
4. On-site personalization uses those insights to create individualized experiences.
5. Big data plays a big part in creating personalized experiences.
6. Chatbots improve the shopping experience.
7. Mobile shopping is still on the move.
8. More ways to pay.
9. Headless and API-driven ecommerce allow continued innovation.
10. Customers respond to video.
11. Subscriptions keep customers coming back.
12. Sustainability is becoming more important.
13. Businesses should optimize digital strategy for conversion.
14. B2B is growing…and changing.

Click here to learn more about each trend!